Refund Policy

At BYPASS KYC, we strive to provide high-quality software that meets your expectations. Due to the digital nature of our products, our refund policy is strictly defined to protect both our users and our business.

All sales are considered final once the software has been delivered and/or activated. By completing a purchase, you acknowledge that you have read and agreed to this Refund Policy.

We strongly encourage all customers to review our product demos and FAQ before completing a purchase.

The following breakdown clarifies which situations qualify for a refund and which do not:

To submit a refund request, follow these steps:

Incomplete requests or those missing transaction evidence will not be processed.

Here is the typical timeline for refund requests:

• Request received: Confirmed within 24 hours by email
• Review period: 24–48 hours from receipt of complete information
• Decision communicated: Via email with explanation
• Refund processed (if approved): Within 3–7 business days
• Crypto confirmation: Depends on blockchain network speed (typically 1–24 hours)

Since all payments on BYPASS KYC are processed in cryptocurrency via NOWPayments, all approved refunds will be issued exclusively in cryptocurrency.

• Refunds are issued in the same cryptocurrency used for the original payment
• The refund amount is calculated based on the crypto value at the time of the original transaction
• We do not issue refunds in fiat currency (EUR, USD, GBP, etc.)
• You must provide a valid receiving cryptocurrency wallet address
• Network/transaction fees may be deducted from the refund amount

In certain exceptional circumstances, we may consider case-by-case exceptions at our sole discretion. These include:

• A confirmed and documented technical issue on our end that prevents the software from functioning at all
• A critical bug introduced by one of our updates that breaks core functionality, where no patch is available within 7 days
• Extraordinary circumstances reviewed and approved by our management team

Exceptions are handled individually and do not set precedent for future requests.

If you believe your refund request was wrongly denied, you may escalate the matter by replying to the denial email and providing additional evidence or context. We will review the escalation within 5 business days.

For all refund requests and billing inquiries, please contact us via the information below. Include your full order details for faster processing.